Privacy Policy

In order to protect your customer data, we have the duty to follow a number of guidelines and regulations.

Data Protection Policy

Download the InterNetX Data Protection Policy as PDF document

The English language translation of this policy serves for informational purposes only and has no legal authority. The decisive text is the version written in German. Therefore, in case of differing interpretations between the German and English versions, the German version shall take priority.

In order to offer you a full range of optimal services, it is necessary for us to collect personal data (especially customer data), to process the data and/or to disclose it to third parties. To protect this data, we must take into account a variety of regulations. With our Data Protection Policy we will inform you about the type, scope and purpose for the collection and use of this data and also inform you about how we ensure the protection of your privacy. You can access this policy on our website at any time.

Dear customers and/or visitors to our website!

When accessing our website your Internet browser, for technical reasons, automatically transmits data to our webserver. This data includes, among others, the date and time of access, the URL of the referring website, the retrieved file, amount of data sent, Internet browser type and version, operating system and your IP address. This data is stored separately from the data you enter for the use of our services. An assignment of this data to a specific person does not occur.

If there is a contractual relationship between you and us, or if provisions of such an agreement are to be developed or changed, we will collect and use your personal data only to the extent that is required to fulfill these purposes.

By order of the competent authorities, in particular cases we must make this data (inventory data) available to the extent needed for criminal prosecution, to avert danger, to fulfill the legal obligations of the constitutional protection authorities (or similar authorities), or to enforce the intellectual property rights of third parties.

We collect and use your personal data to the extent necessary to enable and bill your use of our product range (usage data). In particular, this includes your identification, and information about the beginning and end, and the extent, of your use of our services.

We collect, process and otherwise use the personal data of our customers solely within the scope of statutory regulations. Currently, these statutory regulations are the Bundesdatenschutzgesetz (BDSG – German Federal Data Protection Act), the Telemediengesetz (TMG – German Telemedia Act) and the Telekommunikationsgesetz (TKG – German Telecommunications Act). As already mentioned, the processing and storing of data is required for us to establish, modify or conclude business relationships with customers. We use this data to the extent necessary to enable us to comply with our rights and duties arising from these business relationships. In contrast, we will not use your personal data, for example, for advertising purposes, market research or for the creation of user profiles, unless explicit consent has been given beforehand. Also, in this case, you are entitled to revoke this consent at any time.

In the performance of contractual relationships, we require data, for instance, in the proper settlement of accounts through the determination and settlement of services rendered on a usage-based basis.

In connection with the registration of domain names it is also necessary to transmit data to the respective Registry. Parts of such data are made available on publicly accessible databases (such as the Whois database); parts of such data are also forwarded to the RIPE NCC (Réseaux IP Européens Network Coordination Centre), located in the Netherlands, which also maintains a public database on the Internet. Also, according to the regulations of RIPE, static IP addresses can only be distributed if the respective customer’s personal data has previously been provided to RIPE. Furthermore, as of 01.01.2014, the new provisions and registration requirements of ICANN will also apply. Consequently, accredited domain name Registrars (such as InterNetX and respectively Domain Robot) will be required in the future to retain certain designated data; in specific cases, upon a legitimate demand from ICANN, this data must be transmitted to third parties (ICANN, also an escrow company if necessary), but only within the limits permitted under the applicable law.

In addition, as a matter of course, InterNetX can only transfer personal data to third parties to the extent permitted by the applicable data protection regulations.

This also applies if you register within our website for a service (i.e. online application, callback service) and you disclose personal information. Even then, we will only use this data to the extent required to perform the service.

To use “Cookies” and Google Analytics, respectively, please refer to the following “Data Protection Notice for Google Analytics”. Our site is now using the discussion tool DISQUS. Please refer to the "Privacy policy note for DISQUS". Regarding the usage of Facebook (Like button), Google (+1 button) and Twitter, we also explicitly point out the further subsequent data protection policies.

Additionally we point out the following: You can always object to the further use of your personal data by InterNetX at any time without stating any reasons.

So that you can verify compliance with the data protection regulations in your individual case, you are entitled to a right to access information. At any time, you have the opportunity to obtain information from InterNetX about whether and which personal data about you (or your employees) is stored, the purposes for which the data is processed and the parties to whom the data has been transmitted.

Finally, we would like to advise you that, for example, inaccurate data may be saved in our system if you (or your client) have not informed us of any changes made to any previously communicated data. In order to properly perform our contractually stipulated services, we therefore urgently need your support to keep the information up to date.

Let us work together to ensure that the statutory provisions of data protection can be realized in practice!

Data Protection Notice for Google Analytics

The English language translation of this Notice serves for informational purposes only and has no legal authority. The decisive text is the version written in German. Therefore, in case of differing interpretations between the German and English versions, the German version shall take priority.

This website uses Google Analytics, a web analysis service of Google, Inc. (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer and which allows an analysis of your use of the website. The information generated by the cookies about your use of this website is normally transmitted to a Google server located in the USA and stored there. In the event of activation of the IP-Anonymization of this website, your IP address will be shortened before transmission to Google to indicate you are within the Member States of the European Union or from other parties to the Agreement of the European Economic Area. Only in exceptional cases will the complete IP address be transmitted to a Google server located within the USA and then shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities and provide the website operator with other services related to website activity and Internet usage.

Within the framework of Google Analytics, your IP address transmitted by your browser will not be consolidated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser software; however, we would like to point out that in this case you may not be able to fully use all of the features of this website. You can also prevent the collection of data generated by the cookie about your use of the website (including your IP address) by Google, as well as the processing of that data by Google, by downloading and installing the browser plugin link available here:

Given the debate on the use of analytical tools with complete IP addresses, we want to advise you that this website uses Google Analytics with the extension “_anonymizehelp()” and thus IP addresses will only be processed in a shortened form to prevent them being directly linked to a particular individual.

Data Protection Notice for DISQUS

This website uses the discussion tool DISQUS ( This allows users to post comments in our blog. A comment can be posted as a guest (without registration) or by using a Facebook, Twitter, Google or DISQUS user account. When using DISQUS with a social login from Facebook, Twitter or Google these services can also collect and store data (please also see the following Data Protection Notices).

DISQUS is an online service that offers a centralized discussion platform for websites. The technology used by DISQUS is provided by the Big Head Labs, Inc. of San Francisco, USA. All data sent over the DISQUS comment system will be processed and stored on their servers. The data is stored on servers outside Europe. For the storage, processing and collection of data by DISQUS, its terms and conditions apply.

You can find the DISQUS Privacy Policy here:

Data Protection Notice for Facebook (Like Button)

Our website uses social plugins of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter "Facebook"). When you visit pages that include such a plugin, data about your visitor behavior is being transmitted to the Facebook servers automatically. InterNetX has no influence on the type and amount of data collected by and transmitted to Facebook. If you are logged into Facebook, Facebook can assign your visit to your Facebook account.

You can find the Facebook Privacy Policy here:

Data Protection Notice for Google (+1 button)

Our website also uses social plugins of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). When you visit pages that include such a plugin, data about your visitor behavior can be automatically transmitted to Google servers. We have no control over the type and amount of data collected by and transmitted to Google. If you are logged into Google, Google can assign your visit to your Google account.

You can find the Privacy Policy of Google’s +1 button here:

Data Protection Notice for Twitter (Tweet button)

Our website also uses social plugins of the social network (hereinafter "Twitter"). Twitter is operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. Those pages of our site that contain Twitter Social Plugins, establish a direct connection to the Twitter servers through your browser, when opened by you. Twitter will receive the information that you visited the page containing the social plugin. If you are logged into Twitter at the time of your visit, information about the visited pages of our site and all of your interactions with the social plugins (such as clicking the “Tweet” button) can be assigned to your Twitter profile and stored at Twitter. Even if you do not have a Twitter profile, it cannot be ruled out that Twitter might store your IP address.

You can find the Twitter privacy policy here:
Please note: There you will also find an overview of the settings in your personal Twitter profile to protect your privacy and your related rights.

Changes to the Data Protection Policy

Finally, please be aware that this Data Protection Policy and the respective Notices may be changed at any time in accordance with applicable data protection regulations. The version at the time of retrieval is always valid.